Got prescription coverage questions? We’ve got answers

Now is the time to get your prescriptions refilled. Through April 30, you’ll be able to get your prescription drugs refilled where you’ve always gotten them refilled. If you go ahead and get this month’s refill under the current plan, then you have the next month to get the open refill transferred to a CIGNA network pharmacy.

Starting May 1, CIGNA and its pharmacy network will handle all your prescription needs. These pharmacies include:

·        HEB

·        CVS

·        Target

·        Kelsey-Seybold

·        And a few independent pharmacies – see a list of network pharmacies

Do you have questions about transferring your prescriptions? We’ve set up a webpage to answer all your prescription-drug questions. Including: 

• What is an “open refill”?
• Will my prescription with Prime Therapeutics home-delivery automatically transfer to CIGNA Home Delivery Pharmacy?
• What if I’m on a medication that was on BCBSTX’s step therapy list? Will I have to start with the generic again?
• Do my prescription drugs apply to my deductible and out-of-pocket maximum?
• What if I take a specialty drug?

Click here to visit that site.

Your Open Enrollment Tools

·        CIGNA pre-enrollment hotline : 800-997-1406

·        www.mycignaplans.com : Username is Houston 2011 and the password is CIGNA

·        www.houstontx.gov/hr/oe11

·        Open Enrollment lab : 611 Walker, 4^th floor, weekdays from 8 a.m. – 5 p.m. until Wed., April 27.

·        View archived Open Enrollment Fast Facts.

http://www.houstontx.gov/hr/oe11